At TONS we deliver groceries from local stores to customers in as little as 2 hours. Shoppers, cashiers, and delivery drivers delight our customers at each step of this process.
In-Store Shoppers are Full-time employees who focus on ensuring our customers’ grocery orders are complete and of the highest quality. They are based locally at a designated TONS store location and spend their complete shift grocery shopping using TONS’s TONS-Shopper application on a compatible Smartphone.
- Customer Service: Communicate in a positive, professional manner with the customer using customer-preferred method of messaging or phone.
- Quality: Select the highest quality produce and perishables. Handle and pack items with care to avoid damage.
- Efficiency & Timeliness: Accept and fulfill orders efficiently, accurately and completely based on store inventory to meet delivery times.
- Care: Find comparable alternatives and use good judgment to ensure preferences are considered when in selecting product replacements or making refunds.
- Teamwork: Assist other shoppers with orders as needed.
- Retail Experience (1+ years)
- Grocery Experience (1+ years)
- Customer Service Experience (2+ years)
- Culinary Experience (Cooking, Catering, etc.) (1+ years)
Qualified applicants must be able to do the following with or without a reasonable accommodation:
- Communicate and work well on a team in a fast-paced environment.
- Deliver customer service that meets or exceeds customer needs.
- Organize, plan and prioritize tasks.
- Develop knowledge of products, product pricing, and store layout.
- Problem-solve effectively and efficiently.
- Demonstrate basic knowledge of produce and interest in learning more.
- Demonstrate strong attention to detail.
- Lift 15-25 KG.
- Purchase Tobacco legally (21+)
- Consistently access and familiarity with a recent smartphone (iPhone 5 or above or Android 4.0+)
Applicant should have a Kuwait valid and transferrable 18 visa residency and should be currently in Kuwait.